Computer vision, natural language processing and AI can help improve customer service, prevent equipment faults as well as efficiencies of other internal processes and tasks. Using multi-channel analytics analyze demographics and behavioral data to better understand each traveler.
Improving the travel experience can increase consumer-driven revenue and improve the customer lifetime value. Using computer vision, NLP and AI gain a better understanding of traveler behaviors and experiences to make data-supported decisions to drive your business growth.
Analyze video footage to improve the customer experience by analyzing check-in inefficiencies and learn where potential bottlenecks are. Alert additional agents to the counter when the check in lines get too long.
Speed up and simplify customer service responses using natural language processing. Classify customer emails and extract information from those emails to train chatbots and automate response to routine questions like information about lost baggage.
Use facial recognition at the baggage check-in counter to reduce passenger wait times and allocate crews to more valuable activities. Let passengers scan their passport and use AI to analyze the passenger’s face to ensure they are who they say they are.
Reduce gate turn time and engine inspections and improve safety for personnel servicing equipment on the apron.
Use tablets or other devices to capture current views of aircraft engines. Inspect and detect where maintenance is needed for repairs or defective part replacements. Spot issues pointing at possible malfunction and replace parts proactively. Ensure the highest degree of safety, while reducing the time, cost and complexity of servicing your fleet.
Manage baggage more efficiently and accurately from the moment a passenger checks-in to when it arrives at the destination. Count and capture bags as they are loaded on the aircraft. Use object detection to provide insight into how much luggage is loaded onto a plane, which can be used to determine the impact on fuel efficiency.
Improve security checkpoints using face recognition technology. Verify employee identity to improve safety and airport security by ensuring personnel are in approved and designated areas.
Assign tags or any custom concept to analyze text based on its content. Build models for sentiment analysis, topic analysis and smart reply.
Gain insights in to your customer segments such as age, gender and ethnic presentation.
Analyze images and return numerical vectors that represent each detected face in the image in a 1024-dimensional space.
Detect the presence of human faces with bounding boxes.
Identify unwanted content in images including gore, drugs, or explicit or suggestive nudity.
Recognizes over 11,000 different concepts including objects, themes and moods.
Recognize specific features of residential, hotel and travel-related properties.
Identify celebrities that closely resemble detected faces.
Detect items of clothing or fashion-related items.
Recognize more than 1,000 food items in images down to the ingredient level.
Explore our pre-built, ready-to-use image recognition models to suit your specific needs.
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