Clarifai Enterprise Services

Clarifai’s team of experts are here to help you every step of the way as you integrate computer vision AI into your technology stack.

Flexible Service Options Catered to Your Needs

We work alongside you to help realize your vision, whether you need one-off help, annual, or multi-year support from Clarifai, we work you as a partner committed to your success.


Core Enterprise Platform Services

  • Custom Model Building Service- Clarifai experts will build your models or work alongside you to help your team learn how to build it on Clarifai's UI platform.
  • Pre-Trained & Custom Model License -Gain access to all our pre-trained models in addition to any custom models for your use case.
  • Hosting & Maintaining Models - Clarifai will host your models on our servers and maintain the backend infrastructure to support them.
  • Model Retrainings - Our Data Strategists will retrain your model to incorporate feedback data and will add a few additional concepts if they are needed to improve performance after you have deployed it into your production environment.
  • Custom Model Prediction Operations - Make 1M monthly operations or more under our Enterprise plans.
  • Hosted Training Images - Store images on Clarifai to train the model on our servers at no additional cost.
  • Multiple Deployment Options - Take advantage of Clarifai’s cloud API, mobile and edge SDKs, and network-isolated on-premise deployment options.

Enterprise Professional Services

  • Service & Support Level Agreement - We guarantee a 95.5% uptime SLA. In the unlikely event that your service is interrupted, we will provide service credits to make things right.
  • Data Strategy Consultation - Receive one dedicated Senior Data Strategist who will get to know your business, build models on your behalf, offer guidance on model improvements, and answer your questions in a weekly call during the building phase.
  • Client Success - Receive your own private point of contact to guide you through the entire onboarding process and ensure everything keeps on track.
  • Testing & Evaluation Support - Visualize your model output with Clarifai’s advanced model evaluation tools. Clarifai’s computer vision experts will provide guidance on which metrics to use in different circumstances.
  • Thresholding Recommendations - We’ll help you determine where to place your thresholds to optimize for precision, recall, or volume.
  • Hyperparameter Optimization - Through our platform, hand-select the neural network’s unique properties to achieve the most performant model possible.
  • Integration Engineering Consultation - A Clarifai engineer will guide you through best practices for integration on a technical implementation call and answer any questions from your dev team.
  • Priority Support - Once a model is up and running, you’ll have your support queries answered ahead of the queue should any issues arise.
  • Early Access to Beta Products - You’ll get a sneak peek into our roadmap and early access to new state-of-the-art releases.
  • Co-Marketing - Our Marketing team will put together content tailored to your target audience to build buzz around our partnership. We can co-host events, write case studies, draft blog content, and more!

Optional Add-On Services

  • Increased Rate Limit - Clarifai’s standard rate limit is 10 QPS, but if you require a higher limit we can accommodate this for an additional fee. See pricing options in the appendix below.
  • Data Augmentation - Access Clarifai’s proprietary data lake to augment your data.
  • Performance Package - Leverage Clarifai experts for code review, code recommendations, technical support, testing & deployment.

Clarifai Accelerator Packs

The Clarifai Implementation Accelerator Packs provides customers expert services to implement, integrate, and performance test their Clarifai Predict, Train, and Search platform.

These services are offered with varying degrees of Clarifai participation. Clarifai’s Field Engineers will be able to provide a wide array of support services, ranging from advice to periodic checkpoints to end-to-end implementation.


Model Building Accelerator Packs Options

The following is a list of services that are available with the Implementation Accelerator Pack

Taxonomy Exploration Clarifai will review your list of concepts, propose taxonomy structure options, and suggest concept changes, including separating or combining hierarchical concepts.

Model Configuration There are a number of ways to configure a model to get the best results. Clarifai’s team will present several options and explain the pros and cons of each possibility. A few examples of the type of model options we might suggest include:

  • Creating sub-models to improve the accuracy of several concepts that are very visually similar Deciding whether to implement the concepts mutually exclusive setting (whether you want more than one concept to be returned per image)
  • Creating a “closed environment” - In layman's terms, this means that if there's a chance that your model will see uploads from images that aren't necessarily in your training set, generally this should be set to false. If you expect to run a trained model on images that do not contain any of the concepts in your model, then we would set closed_environment to false (the default).
  • Optimizing custom hyperparameters to achieve maximum model performance.

Data Cleansing & Curation This step prepares the data for use in training our models. Clarifai’s Data Strategists can discard improper data, recognize important variables or visual features, and check for data imbalances that could impact the predictions of the model.

Model Training Setup Clarifai can create different models and different versions of each model in the cloud and deploy to your instance, or we can configure your environment to train on-premise.

Model Performance Evaluation Clarifai can create different models and different versions of each model and run evaluation procedures and present you with performance metrics of each of the model versions.


On-Premise Implementation Accelerator Pack Options

The following is a list of services that are available with the Implementation Accelerator Pack

Platform Integration Clarifai engineers will integrate our on-premise Docker container service into your environment and establish workflows for maximum efficiency and stability.

Code Review Clarifai engineers will oversee your team’s code to call our API and run inference on data stored in another computer in the network.

Service Load Balancing and Capacity Planning We can help model the expected usage of your application by simulating multiple users accessing the program concurrently to ensure that your team can scale up your infrastructure to meet it.

API Development for Integrated Systems Clarifai can create custom API endpoints to integrate your system.

Media Pre-Processing & Transformation Clarifai will assist to extract raw data from the source to a staging database and work with your team to implement business rules and quality checks before loading into a database to transform the data into the ideal input format for the model.


Additional Accelerator Pack Details

Work will be done both onsite at the Customer’s location and remotely by Clarifai experts based out of its New York City headquarters and DC/SF offices.

All of the services are included in the blended rate of $2,000 per day per engineer. Work is performed by a combination of onsite and offsite engineers managed out of our Field Engineer and Customer Success organizations.

Please contact us for a detailed Statement of Work and level of effort.